Home  >  Knowledge  >  Troubleshooting  > Tablet  > Eee Pad Transformer TF101

Support For

  • Tablet
  • Eee Pad Transformer TF101

Troubleshooting :
Touchpad/ External mouse Related Problems


1.) Verify that the touchpad key is enabled ( If it is available ). You can also turn on/off the function by pressing + / .( The keyboard differs depending on models )

2.) Verify that the most recent driver for the touchpad is installed.

• You can download the driver from the following site : http://support.asus.com/download/download.aspx?SLanguage=en-us

• If the driver is installed successfully, then the device should appear under Microsoft Windows Device Manager as “Synaptics PS/2 Port Touchpad”

3.) Please go to Control Panel ==> Mouse ==> Device Settings ==> Settings, and verify that all the features are set properly and are not disabled. ( Such as Tapping, Scrolling and etc.)

4). If you are using an external USB mouse, verify that it is connected properly to the USB port. ( Please notice that Eee PCs don't have PS/2 ports; here is an image of a USB port. )

5.) Verify that the external USB mouse is working properly. ( You can connect the external mouse to another computer to test it. )

6.) Some external USB mice, it may require separate driver installations. Please verify that the driver from the manufacturer is installed. Otherwise, please contact the mouse vendor for further technical support.

Does this document solve your problem?
Yes No
What can we do to improve this document?