Home  >  Knowledge  >  Troubleshooting  > Notebook  > Q200E

Support For

  • Notebook
  • Q200E

Troubleshooting :
Power issue troubleshooting


Solution
Power problems with AC adapter
Step1 :

Please remove the battery first to verify the AC adapter's problem
Step2 :

Please check the power outlet on the wall by plug another device to the outlet
Step3 :

Please plug the adapter directly to the power outlet on the wall
Step4 :

Please make sure both the wires between the adapter to the wall and to the notebook are well plugged and the LED on the adapter is alight
Step5 :

Please check the power status indicator to make sure whether the notebook is powered on
Step6 :

Please make sure whether the CPU fan perform the testing run when the power is switched on
Step7 :

Please stick into the hardware reset button at the bottom of the machine and reboot
Step8 :

Please remove all of the removable hardware (exp. mouse, PCMCIA card, power adapter, battery, external drives, memory and etc) and install only the necessary components.
Step9 :

Please remove the AC adapter and re-install the battery
Step10 :

Please make sure whether the CPU fan perform the testing run when the power is switched on
Step11 :

If possible, please change another battery to make sure whether it's the battery's problem
Step12 :

Please check the power status indicator to make sure whether the notebook is powered on
Does this document solve your problem?
Yes No
What can we do to improve this document?