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Troubleshooting :
Cannot load the OS


Solution

1: Loading stops at POST or windows logo interface.

        1.1: Restart the OS and press F8 button during startup, choose "last known good configuration".

               1.1.1: Problem solved. --> Virus issue or software compatibility.

               1.1.2: Problem persists. --> Backup the data & recover the system for a try.

 

                    1.1.2.1: Problem solved. --> OS file corruption or Virus issue or software compatibility.

                    1.1.2.2: Problem persists. --> Contact local service center for help.

 

2: No icons after loading to the desktop.

        2.1: Scan for virus and delete them in safe mode.

              2.1.1: Problem solved. -->1.1.1

              2.1.2: Problem persists. --> 1.1.2

 

3: Loading Stops at the hardware checking. --> 1.1.2

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