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  • X202E

Troubleshooting :
Bluetooth malfunction.


Solution

1: Unable to use the hotkey. (FN+F2)

        1.1: Reinstall ATK drivers, wireless console.

               1.1.1: Problem solved. --> Driver problem.

               1.1.2: Problem persists. --> Contact ASUS service center for help.

 

2: Bluetooth cannot be connected correctly.

          2.1: Reset the password. (Default 0000)

                2.1.1: Problem solved. --> Password problem.

                2.1.2: Problem persists. --> Update bluetooth driver.

                         2.1.2.1: Problem solved. --> Driver problem.

                         2.1.2.2: Problem persists. --> Reinstall the OS & the bluetooth driver.

                                2.1.2.2.1: Problem solved. --> OS problem.

                                2.1.2.2.2: Problem persists. --> Contact ASUS service center for help.

 

3: Unable to recognize external bluetooth devices.

          3.1: Reset & search the bluetooth device once again.

                  3.1.1: Problem solved. --> Settings problem.

                  3.1.2: Problem persists. -->Choose other bluetooth devices & try to connect.

                          3.1.2.1: Problem solved. --> Bluetooth compatibility problem.

                          3.1.2.2: Problem persists. --> 2.1.2

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