Please press F8 when ASUS logo appears during system startup. Enter to Safe Mode and check whether the keyboard works.
1). Please update BIOS to latest version. 2). Please update ATK0100 Driver if step 1 doesn't help.
If not: Please contact local service center to check your laptop.
Try others way we support
Free tools and troubleshooting guides that can help you resolve your technical issues
Online agent can help you with your technical inquiry in real time interaction. (For Notebook/EPC only)
Reference material on operating procedures or new technology that can get you familiarized with ASUS products.