Home  >  Knowledge  >  Troubleshooting  > Notebook  > U56E

Support For

  • Notebook
  • U56E

Troubleshooting :
Unable to power on the notebook.


Solution

1: Unable to power on the notebook.

        1.1: Reset hole available on the bottom?

                 1.1.1: Reset hole available. --> Use a spiculate pin to tip the reset hole.

                           1.1.1.1: Problem solved. --> Able to power on.

                           1.1.1.2: Problem persists. -->1.2

                 1.1.2: Reset hole unavailable. --> 1.2

        1.2: Try to power on just using battery.

                1.2.1: Able to power on. --> 1.3

                1.2.2: Unable to power on. --> Check the adapter indicator.

                         1.2.2.1: Adapter indicator on. --> Try to power on just using adapter.

                                    1.2.2.1.1: Able to power on. --> 1.3                                          

                                    1.2.2.1.2: Unable to power on. --> Contact ASUS service center for help.

                         1.2.2.2: Adapter indicator off. --> Adapter problem, check the cable or contact ASUS service center for help.

        1.3: Try to enter the BIOS by pressing F2 button when ASUS logo appears.

                1.3.1: Able to enter the BIOS. --> 1.4

                1.3.2: Unable to enter the BIOS. --> Contact ASUS service center for help.

 

        1.4: Try to enter the Operation System.

                 1.4.1: Able to enter the OS. --> Reinstall the OS for a try.

                         1.4.1.1: Problem solved. --> Able to power on.

                         1.4.1.2: Problem persists. --> Contact ASUS service center for help.

                 1.4.2: Unable to enter the OS. --> Contact ASUS service center for help.

Does this document solve your problem?
Yes No
What can we do to improve this document?